Privacy Policy

1. Introduction

Panyarat ("we", "us", "our") is committed to protecting the personal information of individuals who visit our website and participate in our courses. This Privacy Policy explains what personal data we collect, how we use it, and the rights you have in relation to it.

Panyarat is based at 99 Charoenkrung Soi 36, Bang Rak, Bangkok 10500, Thailand. We act as the data controller for all personal information collected through this website and our course enrolment processes. This policy applies to individuals located in Thailand and is aligned with the requirements of Thailand's Personal Data Protection Act B.E. 2562 (PDPA).

If you have questions about this policy, please contact us at [email protected].

2. Information We Collect

We collect personal information in the following ways:

• Contact form submissions: Name, email address, and optionally phone number and message content when you complete our enquiry form.
• Course enrolment: Name, email address, phone number, and information about your family situation relevant to course placement.
• Cookies and analytics: Technical data about your visit (see Section 5 — Cookies).
• Communications: Records of email or telephone communications with our team.

We do not collect sensitive personal data (such as financial account details, health information, or identity document numbers) through this website.

3. How We Use Your Information

We use personal data for the following purposes:

• To respond to enquiries submitted through the contact form
• To process course enrolments and manage participation
• To communicate course session details, materials, and schedule updates
• To improve the quality of our courses based on participant feedback
• To comply with applicable legal obligations under Thai law

Our legal basis for processing personal data is your consent (when submitting the contact form), the performance of a contract (for course enrolees), and our legitimate interests in operating a professional education business.

We do not use your personal information for automated decision-making or profiling.

4. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share data only in limited circumstances:

• Service providers: We use trusted third-party tools for email communication and website analytics. These providers are bound by data processing agreements and may not use your information for any purpose other than providing their service to us.
• Legal requirements: We may disclose personal data if required to do so by Thai law or in response to a lawful request from a public authority.

5. Cookies

Our website uses cookies to function correctly and to understand how it is used. Essential cookies are always active. Analytics and preference cookies are optional and require your consent.

For full details about the cookies we use and how to manage your preferences, please see our Cookie Policy.

6. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected:

• Contact form submissions: up to 12 months from initial contact, unless a course relationship is established
• Course enrolment records: up to 5 years following course completion, in line with standard professional record-keeping
• Communications: up to 3 years from the date of last communication

After the applicable retention period, personal data is securely deleted or anonymised.

7. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, or disclosure. These include:

• Encrypted data storage for personal information held in our systems
• Restricted access to personal data, limited to staff with a legitimate need
• Regular review of security practices

In the event of a data breach that is likely to affect your rights, we will notify you and the relevant Thai supervisory authority as required by the PDPA.

8. Your Rights

Under Thailand's Personal Data Protection Act (PDPA), you have the following rights regarding your personal data:

• Right of access: To request a copy of the personal data we hold about you.
• Right of rectification: To request correction of inaccurate or incomplete data.
• Right of erasure: To request deletion of your personal data, subject to legal retention requirements.
• Right to data portability: To receive your data in a structured, commonly used format.
• Right to object: To object to processing based on our legitimate interests.
• Right to withdraw consent: To withdraw consent at any time where processing is consent-based, without affecting prior processing.
• Right to lodge a complaint: With the Personal Data Protection Committee (PDPC) of Thailand.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their respective privacy policies before providing any personal information.

10. Children's Privacy

Our courses and website are intended for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has submitted information through our website, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any material changes will be communicated by updating the "Last Updated" date at the top of this page. We encourage you to review this page periodically.

12. Contact Us

For any privacy-related questions or to exercise your rights, please contact: